At Al-Azzi Trading, we strive to ensure that our valued customers have a safe, easy, and flexible shopping and payment experience. That’s why we offer several payment options to suit everyone, while ensuring the highest levels of protection for your data.

1. Available payment methods

  • Cash on Delivery (COD):
    You can pay the order value in cash upon receiving the product from the delivery representative.
  • Payment by bank transfer:
    We offer the option of direct transfer to our bank account. The transfer receipt will be sent to customer service to confirm the order.
  • Payment via electronic payment services (if available):
    If electronic payment is enabled via approved payment gateways, The customer will be able to pay using a bank card or electronic wallets.

2. Payment currency

  • All prices displayed in the store are in Yemeni Riyals (YER), and are updated periodically according to the region.

3. تأكيد الدفع

  • The order is only confirmed after payment is received or payment is agreed upon upon receipt.
  • In case of electronic payment or bank transfer, It may take 24-48 business hours to confirm the transaction.

4. Data protection and security

  • All electronic payments (if any) are made through secure and approved payment gateways. Customer data is encrypted to protect against unauthorized access.
  • We do not store your payment card data on our servers.

5. Invoices and receipts

  • An electronic invoice will be issued to the customer immediately after the purchase is completed.
  • In case of cash on delivery, A paper invoice is delivered with the product.

6. Cancel the order and get a refund

  • If you wish to cancel the order after payment, You can contact customer service before shipping the product.
  • If the order has already been shipped, It is dealt with according to the exchange and return policy.