Welcome to Al-Azzi Trading Stores‘ online store. By using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before using the site or making any purchase.

1. Definition

  • Store: means the Al-Azzi Trading Stores website.
  • Customer: Anyone who visits or purchases from the website.
  • Products: All electrical and household appliances offered for sale in the store.

2. Use of the Site

  • The Customer undertakes to use the Site for lawful purposes only.
  • Misuse of the Site in any way that harms the Content, the Services, or other customers is prohibited.
  • The store has the right to suspend or terminate accounts proven to be misused.

3. Orders and Purchases

  • The order will only be confirmed after the payment process is completed or the payment mechanism is agreed upon.
  • The store reserves the right to refuse or cancel any order in the event that the product is unavailable or there is an error in the data.
  • Prices shown include the local currency (Yemeni Riyal) and are updated periodically.

4. Delivery and shipping

  • Orders are delivered to the address specified by the customer.
  • Delivery time may vary depending on the region and product availability.
  • The store is not responsible for any delays caused by shipping companies or circumstances beyond its control.

5. Return and Exchange

  • The customer has the right to return or exchange the product in accordance with our approved return policy, provided that the product is in its original condition.
  • Returns do not include products that have been broken or damaged due to misuse.

6. Warranty

  • All our products are original and include a manufacturer or dealer authorized warranty.
  • The warranty period varies depending on the product type and will be explained with each purchase.

7. Intellectual Property Rights

  • All contents (texts, images, designs, logo) are owned by Al-Azzi Trading Store.
  • Copying or reusing any content without prior written permission is prohibited.

8. Amendments to the Terms

  • The Store reserves the right to amend these terms and conditions at any time in accordance with local laws and changes in the Services.
  • Any modification will be effective immediately upon posting on this page.

9. Applicable Law

  • These terms and conditions are subject to the laws and regulations in force in the Republic of Yemen.
  • In the event of any dispute, it will be resolved through the competent judicial authorities.

10. Contact us

For inquiries or comments regarding the terms and conditions, You can contact us via:

  • Phone: +967 777077610 / +967 2 357483
  • Email: info@el-ezzi.com
  • the address: Yemen – Aden – Al-Arash Street – next to Al-Shahba Bakeries – Abdul-Qawi